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- Is there any surcharge for travel expenses? There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- What cleaning tools and consumables to provide? For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- What if my HomeHelper did not meet my expectations? We encourage as much communication between you and your HomeHelpy as possible, as often having a simple chat about an issue can lead to a resolution. However, if this is not successful, please do not...
- Who is Braintree and how do they work? Braintree is a third-party secure-payment provider. Braintree holds all customer card details and facilitates payment processes for HomeHelpy. You can read more about Braintree here...
- Can I stack my promotional codes/vouchers? You are limited to use one per booking.
