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- When will my card get charged? No charges will be made until the cleaning session has been completed.
- What cleaning tools and consumables to provide? For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- How do I change my HomeHelper? You can contact HomeHelpy customer service at enquiries@homehelpy.com, state the reason, and request for change of HomeHelper.
- Refund 1. Cancellation refund. 2. Customer imitated refunds will be refunded in terms of credits. 3. Credits are not allowed to be encashed. 4. Refunds are inclusive of promo...
- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
