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- How do I get ready for my cleaning session? Appointment reminder We will remind you of your appointment with our HomeHelper 1 day before the cleaning session is due. Cleaning tools and consumables Get ready your cleaning tools and consumable...
- How can I cancel my booking? To cancel a booking, you are to pay 50% of booking price if you cancel the booking 12-24 hours before your service commences. There will be no refund if you cancel 12 hours before. Your booking fee...
- Refund 1. Cancellation refund. 2. Customer imitated refunds will be refunded in terms of credits. 3. Credits are not allowed to be encashed. 4. Refunds are inclusive of promo...
- Is there any surcharge for travel expenses? There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- Is there a need to dismantle the entire air conditioner unit to clean it thoroughly? No, there is no need to, unless you are doing a chemical overhaul or air conditioner maintenance. As for general servicing, cleaning of filters and general cleaning do not require the air...
