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- How can I use a promotional code for my booking? You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
- What if my HomeHelper needs less or more time? If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- I was charged an incorrect amount, what do I do? In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- Who is Braintree and how do they work? Braintree is a third-party secure-payment provider. Braintree holds all customer card details and facilitates payment processes for HomeHelpy. You can read more about Braintree here...
- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
