Frequently Asked Questions

Cancellation

12-08-2020
Due to personal reasons which warrant the cancellation of any booking(s), the charges are as follows:
(1) No cancellation fee shall be imposed if cancellation is done via the HomeHelpy app more than 24 hours before the commencement of the service.
(2) Customers have to pay 50% of booking fee if you cancel 12-24 hours before your service commences.
(3) Customers have to pay 100% of the booking fee if you cancel 0-12 hours before your service commences.
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