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- You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- 1. Cancellation refund. 2. Customer imitated refunds will be refunded in terms of credits. 3. Credits are not allowed to be encashed. 4. Refunds are inclusive of promo...
- (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- Air conditioner chemical washing is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
- Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- 服务完成后，必须在24小时内做出任何反馈。必须提供任何未完成的任务或不令人满意的工作的证据，以便我们可以更有效地解决您的问题
- Our HomeHelpers will clean all internal sides of windows which are within their reach (i.e. man’s height). To ensure our HomeHelpers’ safety, our HomeHelpers are not allowed to stand on tools to...
