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- (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- Within 24 hours after the job was completed, with appropriate evidence, customers can raise the issue to us via the Help Centre in the HomeHelpy app or portal. Our friendly customer service staff...
- 您的个人信息会安全地保存在我们的服务器上,仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- We are sorry as we do not provide such services at the moment.
- We are sorry as we do not provide such services at the moment.
- 服务完成后,必须在24小时内做出任何反馈。必须提供任何未完成的任务或不令人满意的工作的证据,以便我们可以更有效地解决您的问题
- Our HomeHelpers will clean all internal sides of windows which are within their reach (i.e. man’s height). To ensure our HomeHelpers’ safety, our HomeHelpers are not allowed to stand on tools to...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- We do not recommend any cleaning to be done. Any appliance over 8 years old are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your oven may...
- HomeHelpy is an on-demand, high quality home, office and specialised cleaning services app and portal. With just a few clicks, customers are able to book the service of their choice, and they can...
