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- You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- Customer feedbacks can be filled in no later than 7 days after the service ends. Customers are not allowed to make any amendments to their feedbacks once submitted.
- 在完成清洁工作之前，不会收取任何费用。
- No, there is no need to, unless you are doing a chemical overhaul or air conditioner maintenance. As for general servicing, cleaning of filters and general cleaning do not require the air...
- Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, cleaning the air conditioner unit will definitely...
- We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance...
- We recommend that you be home on the first booking in order to orientate your HomeHelper around the house and to discuss your requirements. For subsequent bookings, you may or may not be home. If you...
