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- HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- In HomeHelpy, we offer home cleaning, office cleaning as well as specialised cleaning services. Home Cleaning service offers customers customisable add-ons such as: Clothes ironing Refrigerator...
- For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
- You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- You are not allowed to amend your personal details after a booking a made. If you wish to amend it, please cancel the current booking, make the necessary amendments, and make a brand new booking.
- To cancel a booking, you are to pay 50% of booking price if you cancel the booking 12-24 hours before your service commences. There will be no refund if you cancel 12 hours before. Your booking fee...
- You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
