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- If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- You can check out the suggested hours on HomeHelpy’s website.
- You can contact HomeHelpy customer service at enquiries@homehelpy.com, state the reason, and request for change of HomeHelper.
- We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- You are limited to use one per booking.
- In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, thorough chemical washing of the air conditioner...
- Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
