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- (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- All HomeHelpers are screened based on their previous employment history and their family backgrounds. Any criminal records are authenticated by the relevant authorities. This is to ensure the safety...
- When you make a recurring booking, a HomeHelper is assigned to you and she will stick with your throughout the entire booking. (Unless she is on MC or leave) If you would like to request for a...
- Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, cleaning the air conditioner unit will definitely...
- No charges will be made until the cleaning session has been completed.
- Air conditioner chemical washing is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
- HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- Our Home Cleaning service has a minimum booking of 2 hours. Customer are to book and make payment for 2 hours even if they foresee that less time is required.