Frequently Asked Questions
Published Answers
Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.
Results 191 - 200 of 206
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- There is no minimum booking commitment for one-time booking. However, if you have a weekly recurring booking & cancels the booking with in 90 days, a minimum of 30 hours of service is to be used...
- To cancel a booking, you are to pay 50% of booking price if you cancel the booking 12-24 hours before your service commences. There will be no refund if you cancel 12 hours before. Your booking fee...
- Appointment reminder We will remind you of your appointment with our HomeHelper 1 day before the cleaning session is due. Cleaning tools and consumables Get ready your cleaning tools and consumable...
- We are sorry as we do not provide such services at the moment.
- We do verifications to ensure that our HomeHelpers are free from all communicable diseases, as we require out HomeHelpers to go regular health check-ups. We also do not allow our HomeHelpers to work...
- 一次性预订没有最低预订承诺。但是，如果您每周进行一次定期预订并在90天内取消预订，则必须使用至少30个小时的服务。同样，如果您每两周进行一次定期预订并在90天内取消预订，则至少要使用15个小时的服务。如果您无法在90天的预订时间内满足上述要求的最少小时数，则过去的预订将按一次预订费率收费。
- We do not recommend any cleaning to be done. Any appliance over 8 years are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your cooker hood...
