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- You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
- In the unlikely event of damages occurring, please contact our customer service team at enquires@homehelpy.com with supporting evidence. HomeHelpy's insurance only covers damage cases that is...
- We encourage as much communication between you and your HomeHelpy as possible, as often having a simple chat about an issue can lead to a resolution. However, if this is not successful, please do not...
- You are limited to use one per booking.
- Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
- We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
- We are sorry as we do not provide such services at the moment.
- You can check out the suggested hours on HomeHelpy’s website.
- 一次性预订没有最低预订承诺。但是，如果您每周进行一次定期预订并在90天内取消预订，则必须使用至少30个小时的服务。同样，如果您每两周进行一次定期预订并在90天内取消预订，则至少要使用15个小时的服务。如果您无法在90天的预订时间内满足上述要求的最少小时数，则过去的预订将按一次预订费率收费。
- We do not recommend any cleaning to be done. Any appliance over 8 years are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your cooker hood...
