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- To cancel a booking, you are to pay 50% of booking price if you cancel the booking 12-24 hours before your service commences. There will be no refund if you cancel 12 hours before. Your booking fee...
- No charges will be made until the cleaning session has been completed.
- We do verifications to ensure that our HomeHelpers are free from all communicable diseases, as we require out HomeHelpers to go regular health check-ups. We also do not allow our HomeHelpers to work...
- Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- 一次性预订没有最低预订承诺。但是，如果您每周进行一次定期预订并在90天内取消预订，则必须使用至少30个小时的服务。同样，如果您每两周进行一次定期预订并在90天内取消预订，则至少要使用15个小时的服务。如果您无法在90天的预订时间内满足上述要求的最少小时数，则过去的预订将按一次预订费率收费。
- After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- We are sorry as we do not provide such services at the moment.
- We do not recommend any cleaning to be done. Any appliance over 8 years are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your cooker hood...
