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- Appointment reminder We will remind you of your appointment with our HomeHelper 1 day before the cleaning session is due. Cleaning tools and consumables Get ready your cleaning tools and consumable...
- We encourage as much communication between you and your HomeHelpy as possible, as often having a simple chat about an issue can lead to a resolution. However, if this is not successful, please do not...
- No charges will be made until the cleaning session has been completed.
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- We are sorry as we do not provide such services at the moment.
- We are sorry as we do not provide such services at the moment.
- You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- We do verifications to ensure that our HomeHelpers are free from all communicable diseases, as we require out HomeHelpers to go regular health check-ups. We also do not allow our HomeHelpers to work...
- 一次性预订没有最低预订承诺。但是，如果您每周进行一次定期预订并在90天内取消预订，则必须使用至少30个小时的服务。同样，如果您每两周进行一次定期预订并在90天内取消预订，则至少要使用15个小时的服务。如果您无法在90天的预订时间内满足上述要求的最少小时数，则过去的预订将按一次预订费率收费。
- We do not recommend any cleaning to be done. Any appliance over 8 years are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your cooker hood...
