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- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- At HomeHelpy, excellent customer service is our key to success. We promise speedy follow-ups on customers’ queries. Customers are always welcome to communicate with our Help Centre through our app...
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
- Customer feedbacks can be filled in no later than 7 days after the service ends. Customers are not allowed to make any amendments to their feedbacks once submitted.
- 1. Service Booking A service with HomeHelpy is only booked after successful payment is made. 2. Cancellation Customers are to pay 50% of booking price if you cancel the booking 12-24 hours...
- 优质的客户服务是HomeHelpy成功的关键。我们承诺会迅速跟进客户的查询。我们欢迎客户通过应用与我们的帮助中心沟通。我们敬业又友好的客户服务人员会竭诚为您服务。
- 通过HomeHelpy应用程序或网站进行服务预订->付款->等待服务->服务启动->服务结束-> HomeHelper评估
- 您可以在预订过程中应用促销代码。 您还可以在HomeHelpy应用程序/网站的“促销”下查看可用的促销。
