Frequently Asked Questions
Published Answers
Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.
Results 181 - 190 of 206
- 服务完成后，必须在24小时内做出任何反馈。必须提供任何未完成的任务或不令人满意的工作的证据，以便我们可以更有效地解决您的问题
- Our HomeHelpers will clean all internal sides of windows which are within their reach (i.e. man’s height). To ensure our HomeHelpers’ safety, our HomeHelpers are not allowed to stand on tools to...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- We do not recommend any cleaning to be done. Any appliance over 8 years old are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your oven may...
- After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- All HomeHelpers are screened based on their previous employment history and their family backgrounds. Any criminal records are authenticated by the relevant authorities. This is to ensure the safety...
- If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
- 在完成清洁工作之前，不会收取任何费用。
- No, there is no need to, unless you are doing a chemical overhaul or air conditioner maintenance. As for general servicing, cleaning of filters and general cleaning do not require the air...
