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- 优质的客户服务是HomeHelpy成功的关键。我们承诺会迅速跟进客户的查询。我们欢迎客户通过应用与我们的帮助中心沟通。我们敬业又友好的客户服务人员会竭诚为您服务。
- 通过HomeHelpy应用程序或网站进行服务预订->付款->等待服务->服务启动->服务结束-> HomeHelper评估
- 您可以在预订过程中应用促销代码。 您还可以在HomeHelpy应用程序/网站的“促销”下查看可用的促销。
- Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- Air conditioner chemical overhaul is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
- For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- In the unlikely event of damages occurring, please contact our customer service team at enquires@homehelpy.com with supporting evidence. HomeHelpy's insurance only covers damage cases that is...
- If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
