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- There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
- 在完成清洁工作之前，不会收取任何费用。
- You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- You can send your request to disable or delete your HomeHelpy account to enquiries@homehelpy.com
- You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
- We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- No charges will be made until the cleaning session has been completed.
