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- (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- 如果您的HomeHelper提早完成工作，她则可以帮助您完成附加服务，例如清洁微波炉，烫衣服等，直到预定时间结束为止。如果您的HomeHelper无法按时完成清洁工作（通常是由于客户低估了所需的时间），您则需要另外进行一次预订。
- 如果您想索取发票，请给我们发送电子邮件至enquiries@homehelpy.com。
- 服务完成后，必须在24小时内做出任何反馈。必须提供任何未完成的任务或不令人满意的工作的证据，以便我们可以更有效地解决您的问题
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- Our Home Cleaning service has a minimum booking of 2 hours. Customer are to book and make payment for 2 hours even if they foresee that less time is required.
- Before our HomeHelpers are allowed to work, they have to undergo a stringent screening process that includes a rigorous training program, followed by a theory and practical exam. Only HomeHelpers who...
- All cleaning services do not include cost of cleaning tools and consumables such as detergent, degreaser or toilet cleaner, except for Saniswiss chemicals used for Premium Home Cleaning. Customers...
- Our HomeHelpers are not able to run any errands before their assignments as it may affect punctuality.
- Our Classic Home cleaning only includes the exterior surface of these items. If you wish to clean the interior surfaces as well, please remember to add on additional services when booking.
