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- (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
- We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- 在第一次预订时，我们建议您在家中以便HomeHelper在屋子里讨论您的要求。对于以后的预订，您可以在或不在家。如果您不在家，请告知我们进入您的住所的程序以及任何特殊要求，以便我们可以把信息传达给清洁工人。
- 在完成清洁工作之前，不会收取任何费用。
- 我们目前仅通过信用卡和借记卡提供付款，希望可以进行现金，支票和银行转账的专业清洁服务。
- Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- When you make a recurring booking, a HomeHelper is assigned to you and she will stick with your throughout the entire booking. (Unless she is on MC or leave) If you would like to request for a...
- If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
