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- Within 36 hours after the job has been completed, you can raise the issue to us, with the relevant evidence, via the Help Centre. Our friendly customer service staff will be happy to assist you to...
- To ensure our HomeHelpers’ safety, our HomeHelpers are only allowed to work at man’s height, no climbing tools such as ladders and stools are to be utilized by your HomeHelper. You can provide...
- Our HomeHelpers will clean all internal sides of windows which are within their reach (i.e. man’s height). To ensure our HomeHelpers’ safety, our HomeHelpers are not allowed to stand on tools to...
- No, there is no need to. Dismantling of the cooker hood could damage it, as it may loosen parts or wiring. Also, units which are reassembled after dismantling usually produce higher noise...
- Sometimes, the extractor fans experience a reduction in power efficiency due to the accumulation of grease and dirt. If that is the case, cleaning the cooker hood will definitely improve the fans’...
- We are sorry as we do not provide such services at the moment.
- We do not recommend any cleaning to be done. Any appliance over 8 years are recommended for replacement as there will be significant ageing of internal parts within the appliance. Your cooker hood...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- Refrigerators in use for more than a year will need to be thoroughly cleaned. We recommend that cleaning should be done on a quarterly basis.
- We target the source of the bad odour which is usually the waste water tray. Soaking and cleaning the waste water tray eliminates most of the bad odour.
