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- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- This depends on the initial condition of the upholstery. If there are frequent spillages and the upholstery is not properly looked after, their conditions may deteriorate rapidly and more frequent...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- We recommend your home to be disinfected on a regular basis to kill pathogens and bacteria and prevent the spread of contagious diseases. While we would also recommend for all rooms to be...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
- We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- You are limited to use one per booking.
- 您可以在登录后,在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- (1) 客户只能在服务开始24小时之前重新安排预约时间。 (2)重新安排的日期和时间产生的新费用必须少于或等于之前预订的费用。 (3)您可以重新预订的最远日期只能是之前预订日期后的一个月。
