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- Your personal information is safely secured on our servers for use only by HomeHelpy. We will never sell your personal information to third parties. Please see our privacy policy for more...
- You can check out the suggested hours on HomeHelpy’s website.
- Our HomeHelpers’ working hours are from 10am-10pm for weekdays and 9am-9pm for weekends. Our last booking is at 8 pm on weekdays and 7pm on weekends for a maximum of 2 hours.
- If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- All HomeHelpers are screened based on their previous employment history and their family backgrounds. Any criminal records are authenticated by the relevant authorities. This is to ensure the safety...
- At HomeHelpy, excellent customer service is our key to success. We promise speedy follow-ups on customers’ queries. Customers are always welcome to communicate with our Help Centre through our app...
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- Service booking through HomeHelpy app or portal -> Payment -> Await Service -> Service commencement -> Service ends -> HomeHelper evaluation
- Due to personal reasons which warrant the cancellation of any booking(s), the charges are as follows: (1) No cancellation fee shall be imposed if cancellation is done via the HomeHelpy app more...
- You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
