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- Your personal information is safely secured on our servers for use only by HomeHelpy. We will never sell your personal information to third parties. Please see our privacy policy for more...
- If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- There is no minimum booking commitment for one-time booking. However, if you have a weekly recurring booking & cancels the booking with in 90 days, a minimum of 30 hours of service is to be used...
- Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
- You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- You can check out the suggested hours on HomeHelpy’s website.
- For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
- We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- Our HomeHelpers’ working hours are from 10am-10pm for weekdays and 9am-9pm for weekends. Our last booking is at 8 pm on weekdays and 7pm on weekends for a maximum of 2 hours.
- When you make a recurring booking, a HomeHelper is assigned to you and she will stick with your throughout the entire booking. (Unless she is on MC or leave) If you would like to request for a...