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- Within 24 hours after the job was completed, with appropriate evidence, customers can raise the issue to us via the Help Centre in the HomeHelpy app or portal. Our friendly customer service staff...
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
- If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
- 您可以在登录后，在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- 您可以在HomeHelpy应用程序的“过去的预订”中找到已完成服务的发票。
- HomeHelpy是一个提供高质量的家居，办公室及专业清洁服务的应用程序和网站。只需单击几下，客户就可以预订他们所选择的服务，并将剩下的繁琐工作留给我们的HomeHelpers。这样客户就可以有更多的时间进行更重要的活动，而不必担心自己的琐事会被打扰。我们的HomeHelpers都是经过精心训练，可提供高质量的服务，从而使我们在市场上占据优势。
